Proppela is the all-in-one platform for policy administration, member management, premium collection, and claims—built for African operators who need reliability, speed, and real-time insight.
Proppela is a funeral-business operating system that brings structure, financial control, and real-time visibility to every level of the organisation — from branch staff to executives.
It is not just software. It is control, visibility, and discipline wrapped into one platform — purpose-built for funeral service providers who want to run their businesses professionally, profitably, and with confidence. At its core, Proppela does four critical things exceptionally well:
Proppela replaces paper files, spreadsheets, and disconnected systems with a single source of truth for:
Everything that happens in the business is captured once, correctly, and is instantly visible.
Proppela is designed to protect cash flow — the lifeblood of any funeral business.
It removes guesswork and replaces it with facts.
Proppela turns operational data into management intelligence:
Executives no longer wait for reports — they see the business as it runs.
Proppela is built to grow with funeral businesses:
The system adapts as the business matures — without forcing the business to change who it is.
Tangible outcomes your team and customers will feel from day one.
Proppela combines operations, finance, sales, and executive insight into one powerful system — purpose-built for funeral businesses.
Secure, role-based access ensures executives, managers, branch staff, and sales teams only see and do what they are authorised to.
Centrally manage branches, policies, members, and dependents with daily policy status and automatic dependent age tracking.
Configure funeral plans, pricing, and rules, and manage optional funeral add-ons such as groceries, tombstones, or transport.
Track premium collections in real time, monitor arrears, and maintain accurate balances per policy, branch, and period.
Built-in sales dashboards for agents and managers, with transparent, automated commission tracking and performance visibility.
Lodge and review claims, track open cases, manage payouts, and capture once-off cash funerals with full audit history.
Real-time executive dashboards covering branch statistics, premium collections, claims, plan performance, and premiums vs claims.
High-level trends dashboards highlight growth patterns, risks, and early warning signals before issues escalate.
Automatically generated daily reports deliver a concise snapshot of business performance straight to executive inboxes.
Launch your workspace in minutes and see how simple policy administration can be.
We’d love to help you modernize your funeral business. Reach out to our team and we’ll get back to you promptly.
303 Anton Lembede Street, 5th Floor, Durban Club Place, Durban, 4001
Office hours: Mon–Fri, 08:00–17:30 (SAST)